Powered by large onsets of data and technology advancements, digital marketers are now equipped with the opportunity to leverage dynamic content, data-driven insights and hyper-personalisation to deliver micro-moments for customers.As part of CX Asia Week 2024, Digital Marketing Asia will bring together the region’s movers and shakers in the digital...

Dive deep into the world of predictive and generative AI, the driving forces behind unprecedented levels of customisation. Gain a comprehensive understanding of how AI technologies empower businesses to scale their data analytics in real-time, eliminating data silos and uncovering actionable insights. Get inspired from success stories from big brands...

Taking a leap into the digital realm and seamlessly blending traditional and digital marketing channels, the center captivates diverse audiences. Leveraging the power of social media, digital platforms, and visually striking content, they ignite engaging conversations and cultivate curiosity. The goal is to create not just momentary interactions, but enduring...

Celebrating its 10th year, the CX Asia Excellence Awards 2024 remains dedicated to its fundamental objective: establishing an event that acknowledges the highest achievements in customer experience (CX) within the Asian community. As Asia's most prestigious, buyer-driven CX Industry global awards ceremony, it takes pride in honoring outstanding accomplishments in...

Position yourself at the forefront of your target audience's awareness! CX Asia Week offers an ideal opportunity to connect with potential buyers actively seeking solutions in this market. Explore our Sponsorship & Exhibition Guide for a comprehensive overview of our audience, packages, pricing, and opportunities to optimize your ROI.

The past few years have been marked by significant changes in customer dynamics and market landscapes, encompassing political tensions impacting supply chains, global inflation, and workforce reductions. Businesses have grappled with adapting to these shifts alongside managing internal uncertainties.CX leaders now confront a dual challenge of addressing internal business complexities...

Held on 20 – 23 November 2023, CX Asia Week 2023 welcomed over 180 CX leaders from across the Asia region at the Grand Copthorne Waterfront, Singapore. These CX leaders engaged in intriguing discussions on Championing Customer Intelligence & Loyalty to Do More with Less. On top of case studies...

Celebrating its 10th year, the CX Asia Excellence Awards 2024 remains dedicated to its fundamental objective: establishing an event that acknowledges the highest achievements in customer experience (CX) within the Asian community. As Asia's most prestigious, buyer-driven CX Industry global awards ceremony, it takes pride in honoring outstanding accomplishments in...

In a fast-paced environment where customer loyalty is closely tied to personalised and seamless interactions, staying ahead of the curve is a strategic imperative. In fact, those businesses that stay agile in response to emerging CX dynamics are better positioned to enhance customer satisfaction, drive growth, and secure a resilient...

Unlock valuable insights from CX leaders across Asia!We surveyed attendees at CX Asia Week 2023 to gain valuable insights into their customer experience (CX) strategies.Discover who's shaping the CX landscape, where CX investments are headed in 2024, and the top challenges and budgets surrounding CX technology adoption.Download this report and...