2018 Speaker Faculty

Speakers


Nick Platjouw
Nick Platjouw
Account Executive APAC
Backbase
Manpreet Singh
Manpreet Singh
Managing Director, Head, Group Customer Experience Management
CIMB Group
Jarod Ong
Jarod Ong
Senior Vice President, Head of Operations
Singapore Exchange Limited
Raju Nair
Raju Nair
Managing Director – Regional Head of Customer Experience Journey
DBS Bank
Jeremy  Young
Jeremy Young
Chief Marketing Officer, Asia
Sun Life Financial
Michelle  Liew
Michelle Liew
Head, Group Customer Experience & Channel Management (GCXCM), Group Retail Banking
RHB
Neil  Gardner
Neil Gardner
Chief Customer Officer – Asia
Generali
Manisha Seewal
Manisha Seewal
Head of Marketing
Tokio Marine Insurance Group
Juliana  Chua
Juliana Chua
Head of Digital Transformation
NTUC Income
Vijayakumar Subramaniam
Vijayakumar Subramaniam
Vice President, Process Innovation & Customer Experience
Affin Bank Berhad
Shefali  Gupta
Shefali Gupta
Executive Director, Technology & Operations, Strategy & Planning Management Office
DBS Bank
Gareth  Parker
Gareth Parker
APAC Enterprise Strategic Accounts
LivePerson
Ronen  Lamdan
Ronen Lamdan
Managing Director APAC
Workfusion
Raghunath Subramanian
Raghunath Subramanian
President & CEO (India and APAC)
UiPath
Miljan  Stamenjovic
Miljan Stamenjovic
Regional Sales Director
Backbase
Philipp  Kristian
Philipp Kristian
Author
The Trust Economy
Maria  Sit
Maria Sit
Chief Client Experience & Digital Officer
Sun Life Hong Kong
Dr.  Yuhui  Yao
Dr. Yuhui Yao
Vice President, Group Customer Analytics & Behavioural Insights
FWD Group
Kulachart  Ngernpermpoon
Kulachart Ngernpermpoon
Country Manager, Thailand
Genesys
David  Blakers
David Blakers
Managing Director APAC
Maritz CX
Alexandre  De Saint-Leon
Alexandre De Saint-Leon
Managing Director – Ipsos Loyalty
Ipsos