2018 Speaker Faculty


Manpreet Singh
Manpreet Singh
Managing Director, Head, Group Customer Experience Management
CIMB Group
Jarod Ong
Jarod Ong
Senior Vice President, Head of Operations
Singapore Exchange Limited
Alp Altun
Alp Altun
Executive General Manager, Transformation & Customer Operations, Asia
IAG
Raju Nair
Raju Nair
Managing Director – Regional Head of Customer Experience Journey
DBS Bank
Michael Power
Michael Power
Managing Director & Chief Operating Officer (COO), Group Technology & Operations | Regional Head, Consumer Banking Operations
DBS Bank
Jeremy  Young
Jeremy Young
Chief Marketing Officer, Asia
Sun Life Financial
Michelle  Liew
Michelle Liew
Head, Group Customer Experience & Channel Management (GCXCM), Group Retail Banking
RHB
Neil  Gardner
Neil Gardner
Chief Customer Officer – Asia
Generali
Manisha Seewal
Manisha Seewal
Head of Marketing
Tokio Marine Insurance Group
Juliana  Chua
Juliana Chua
Head of Digital Transformation
NTUC Income
Vijayakumar Subramaniam
Vijayakumar Subramaniam
Vice President, Process Innovation & Customer Experience
Affin Bank Berhad